Shipping policy

At Wanny Store, we are committed to delivering your curated tech marvels with the care and attention they deserve. Our shipping policy ensures transparency and efficiency so you can enjoy your purchases with complete confidence.

1. Shipping Rates & Methods

  • Standard Shipping: Orders typically ship within 1-14 business days, depending on availability.
  • Express Shipping: Available at an additional cost and ensures delivery within 1-2 business days.
  • Shipping Fees: Calculated at checkout based on weight, destination, and shipping method.
  • Free Shipping: Available on select items or on orders over a specific value, as indicated on the product page or during promotions.

2. Order Processing Times

  • Processing Time: Orders are processed Monday through Friday, excluding holidays, and typically ship within 24-48 hours after purchase.
  • Order Cutoff: Orders placed after 12:00 PM (local warehouse time) may be processed the next business day.
  • Confirmation & Tracking: You will receive a shipping confirmation email with tracking information once your order is dispatched.

3. Delivery Estimates

  • Domestic Deliveries: Generally arrive within 1-14 business days, depending on your selected shipping method and location.
  • International Deliveries: Customers will be notified of the estimated delivery time, with some variation depending on customs clearance, international shipping routes, and local postal services.
  • Delivery Exceptions: For remote or rural areas clients will be pick their products in the recognized used courier services. This information will be given to the client.

4. International Shipping

  • Customs & Import Fees: All international shipments may incur additional taxes, duties, or customs fees upon arrival in the destination country. These fees are the responsibility of the customer.
  • Restricted Items: Some tech items may be restricted from shipping to specific countries. We recommend checking with your country’s import guidelines before placing an order.

5. Tracking Your Order

  • Real-Time Tracking: All orders come with tracking capabilities, allowing you to monitor your package from dispatch to delivery.
  • Tracking Link: Tracking information is provided in your shipping confirmation email, or you can log into your Wanny Store account to access this information.

6. Delayed or Lost Shipments

  • Delay Notifications: In case of unexpected delays, we will inform you via email with updated delivery estimates.
  • Lost Packages: If your order does not arrive within the expected time frame, please reach out to us at hello@wanny.store  so we can investigate and resolve the issue promptly.

7. Undeliverable or Returned Packages

  • Incorrect Address: Please verify that all shipping information is correct before finalizing your order. Wanny Store is not responsible for packages delivered to incorrect addresses provided by the customer.
  • Unclaimed Packages: If an order is returned to us due to being unclaimed, refused, or undeliverable, a reshipping fee may apply to cover the additional shipping cost.

8. Contact Us

For any additional questions regarding our shipping policy or your order, please contact us at hello@wanny.store .